At CHI 2012, we presented the first exploratory study, with 45 clients, of the SilverCloud platform for online interventions. Eight years, and over 300,000 clients later, we will be presenting two very different papers which increase our understanding of how iCBT works in practice at CHI2020. The first is a machine learning study based on analysis of 234,735 clinical supporter messages, in collaboration with researchers at Microsoft Research Cambridge (Prerna Chikersal, Danielle Belgrave and Anja Thieme), and the SilverCloud … Read more
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